Half of Amazon sellers believe it is OK to ask buyers to change their product reviews.Let’s imagine that an Amazon shopper purchases your product, receives it, uses it, doesn’t like it, and gives it a negative but honest product review. “Ouch,” is probably what you’re thinking. But there are a number of things that could […]
Forty-three percent of the selling population still believes that sending more than one email per order is best practice. Sending multiple emails per order on Amazon used to be a common practice. We at Seller Labs encouraged our customers and other sellers to follow-up with their buyers using automated email workflows. These email workflows would […]
Amazon sellers cannot influence a buyer’s actions—no matter how subtle.For as long as I can remember, Amazon sellers were able to direct happy and unhappy buyers with a simple and clever messaging tactic. I call it “directing intent.,” which means Amazon sellers were influencing a buyer’s actions in follow-up emails with a messaging template that […]
In this webinar replay, you’ll understand what’s true and what’s false when it comes to Amazon’s seller Terms of Service. Jeff and Cindy break down the ToS so you know what to avoid. By watching this replay, you’ll get actionable takeaways that you can implement into your Buyer-Seller Messaging just in time for the 2018 holiday […]
You don’t often find mention of sourcing on the Seller Labs blog. Along with finances, it’s not our specialty. When we run into our own sourcing troubles or have stories to share, we like to talk to the experts and get their point of view. At CES VI in Indianapolis, Indiana, Jeff had the opportunity […]
Now is the time to get your review acquisition tactics inline with Amazon’s Terms of Service to avoid account suspension.At the top of Amazon’s October 2018 Seller Newsletter, there is a reminder for sellers to review Amazon’s customer product review policies. Upon clicking through the link provided in the email, you are prompted to log […]
Here’s to hoping you’ve never had to hire Chris McCabe, but that you’ve had the opportunity to learn from him. Chris is a former Amazonian who specializes in reinstating and protecting Amazon seller accounts. Chris is also a Seller Labs favorite, and a recommendation to our clients if they find themselves down the Amazon account […]
Here at Seller Labs, we’re not accountants or financial planners . . . but we do work with experts in those fields, experts who happen to be some of the very best in the business. This week, we’re turning the blog over to one of those experts: Tyler Jefcoat of Seller Accountant. Enjoy Tyler’s series […]
This blog post was originally contributed by Chris McCabe, a former Amazonian and an Amazon Seller Consultant at ecommerceChris.com. Interested in Pre-POA, Amazon communication best practices, and how to avoid seller suspensions? Read on. Some sellers see the new Plan of Action requests as evidence of Amazon’s seriousness surrounding the “Pre-Suspension POA” process. How do […]
Communicating via an email sent directly to sellers using the platform, Amazon announced the gradual discontinuation of the Vendor Express platform between now until its permanent unavailability, effective January 1, 2019. Vendor Express (VE) is a program originally offered in 2015. VE is a sort of hybrid between Vendor Central (for 1P wholesalers and manufacturers […]
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Effective Jan 17, Amazon announced their first FEE increases for 2023 and it is basically everything. Full details here. All exact % changes are noted as well.
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