Since 2005, Amazon has been delivering products to its customers by way of its own package delivery service appropriately named: Amazon Logistics. The service began as a pilot program more than 10 years ago in San Francisco, Los Angeles, and New York City, but has expanded to nearly every major city in the US. Now […]
Sending Amazon Buyer-Seller Messages creates a positive customer experience – and don’t forget – the customer experience is Amazon’s top priority. However, after purchase, the only way you can reach shoppers on Amazon is with Buyer-Seller Messaging. The Buyer-Seller Messaging Service lets you communicate with buyers via the buyer-seller messages page. If you have the […]
We get a lot of questions about what Amazon Super URLs are and if they are a manipulation of Amazon’s system. In this blog post, we decided to address all these questions and explain to you why this black-hat tactic should be avoided at all costs. This short URL then redirects the user to a […]
With every rule change from Amazon, sellers struggle to understand and comply with the new information. What’s okay to do? What’s not okay? What could lead to suspension? At Seller Labs, we understand and we’re here to make this Amazon communications policy update as clear as possible. First thing to know: We’re really excited about the update for two reasons: 1) Amazon has made it clear that you can ask buyers for reviews. We’ve always understood this to be true, but the latest update explicitly says it. Once again: YES, YOU CAN ASK A BUYER FOR A REVIEW. 2) Amazon has made it clear that you can use Seller Labs Pro, powered by Feedback Genius, to communicate with buyers. The new rules state that you can use an approved third-party application listed in the Marketplace Appstore. Seller Labs Pro is absolutely approved. To be clear: YES, YOU CAN USE FEEDBACK GENIUS TO ASK A BUYER FOR A REVIEW.
Due to sudden Amazon FBA prioritization of certain product categories in light of the Coronavirus outbreak, sellers need to adjust to unprecedented times.
The time is now, the changes are real, the implications to your Amazon business are wide reaching. It's time to take the chats, the comments, and the whispers to the experts and have the real conversation. Our expert panelists will discuss Amazon's increasingly tightening grip on sellers and what it means presently and going forward.
This blog post was originally contributed by Jennifer Dunn, Head of Content at Book Outdoors. Amazon Giveaways will soon dole out its last portable generator and chef’s knife. Recently, Amazon quietly added a statement to an internal page stating that “Amazon Giveaways is retiring and would like to thank all Hosts that contributed to awarding […]
Learn about Amazon’s recent MWS API update for Personally Identifiable Information (PII) and what it means for Feedback Genius users. Amazon recently updated its MWS API Data Protection policies. These updates are security requirements that limit access to personally identifiable information (PII) for Amazon buyers. These updates affect all service providers that use the MWS API. […]
You may have seen in the news that Amazon has made some changes to its MWS API Data Protection policies, and it’s possible you glossed over it. Much of what we’ve seen released has been general and very broad. But there’s one change that you need to be aware of, because changes to Amazon MWS API Data […]
As brands selling on Amazon grapple with counterfeiters, Amazon is introducing programs that put more power into brand owners’ hands. If a company holds an active, live trademark in the US (other country eligibility requirements are available from Amazon), it can enroll in Amazon Brand Registry. Once registered, companies can unlock numerous features designed to […]
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Effective Jan 17, Amazon announced their first FEE increases for 2023 and it is basically everything. Full details here. All exact % changes are noted as well.
In-depth video and blog post to follow. Subscribe to fee change updates here.
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