In gearing up for our Resonate 2019 conference in May, we’re shining the spotlight on presenter and long-time Seller Labs client Liz LaVallee of The Vermont Teddy Bear Company. Liz is Director of Online Marketplace Development at VTB and she’ll be speaking at Resonate as well as the Resonate Women’s Mastermind special event. If you […]
Scale Your Amazon Business: Advertise Smarter Using Ignite originally aired live on March 12, 2019. Have you ever thought about your Amazon Advertising as similar to a chess game? Thanks to Dan Crittenden (Ignite Product Manager) and Bret Darby (Seller Labs Managed Services Account Director), the chess analogy will clarify so much about the process (and how […]
Project Zero is Amazon’s latest program that puts the power of combating counterfeit products into the hands of brand owners. Amazon’s Project Zero program is the latest tool created by the company to fight the scourge of counterfeit products on its site. Project Zero is an invite-only program where U.S. brands have to join a […]
Build and Protect Your Amazon Reputation with Feedback Genius originally aired live on Tuesday, February 19, 2019. Building a reputable brand online is hard work. As an Amazon seller, you run into even larger hurdles trying to develop and protect your Amazon reputation. Using a tool like Feedback Genius, you can take come of the […]
Getting out of the office and mixing with other people in the Amazon ecosystem is a great way to take your business to the next level. Today there are dozens of shows sellers and brands can choose to attend, but which one is right for you? How do you know where you should spend your […]
With a new year comes the impetus to make resolutions and changes. All too often, we overreach on these good intentions and end up not meeting our goals; in turn, feeling as if we’ve let ourselves (or others) down Then the failure narrative sets in and we psych ourselves out for future success while adding […]
Protect and improve your products in 2019 on Amazon with a trademark, Brand Registry and listing optimization for maximum security and sales. The new year always feels like a fresh start. Even if it’s just a changing number. That shouldn’t diminish the energy that is felt by everyone—the energy to improve. There’s no better time […]
It’s been quite a year for Amazon sellers. The top highlight of 2018 (in our industry) was Amazon Advertising. Coincidentally, the highlight of 2018 for Seller Labs was Amazon Advertising with the launch of a brand-new Ignite and our Managed Services department. It goes to say that, if you weren’t advertising, you probably should be.We’re […]
Congratulations! Today is Christmas Eve. You’ve made it through Seller Labs’ 12 Days of Christmas. In case you missed any part of the series, we’ve wrapped it up for you. Add help for the holidays! Whether it’s for customer service or a few extra hands to help with fulfillment, do yourself a favor and add […]
Connecting your buyers with your brand is crucial during the holidays. As an Amazon seller, it’s easy to get focused on selling products and getting reviews, and lose sight of the fact that you’re building a business and solidifying a brand. With the power of Feedback Genius, you can build your brand, and give customers […]
We surveyed hundreds of Amazon sellers and discovered that half of them don’t know they can directly ask a buyer to leave a product review. Amazon product reviews have been and will continue to be a sticky topic for sellers and third-party service providers. But this isn’t surprising, especially with how Amazon has changed its […]
Much like your Amazon Advertising, you want to ensure that you’ve maximized your listing optimization for your magic keywords. In the spirit of Christmas and winter, let’s consider keywords like snowflakes.Every snowflake is unique. As such, every keyword has the opportunity to be unique as it pertains to listing optimization. Too many keywords on a […]
The days leading up to Christmas and the new year are not the days to play around with your advertising. This is the time to zoom in on what works, double down there, and cut anything that adds unprofitable noise and distraction to the mix. Here are a few no-nonsense tips for maximizing your Amazon […]
Have you ever run out of stock on Amazon? If not, consider yourself lucky. After all, there are a host of growth-hindering consequences. You’ll lose sales, Buy Box ownership, and SEO rank. What’s more, you could also lose your selling privileges entirely.At the end of the day, Amazon takes customer service very seriously and they […]
Using Amazon’s Buyer-Seller Messaging service for marketing or promotional purposes is against Terms of Service—especially coupons—and half of sellers don’t know this. Emailing a coupon code to make a future sale to a customer who recently purchased your product before sounds like a great marketing tactic. That’s because it is. If someone has purchased from […]
Eighty-three percent of Amazon sellers believe linking back to their product detail and storefront pages in buyer-seller emails is acceptable within Amazon’s Terms of Service. Buried inside the bowels of Amazon’s all-encompassing seller Terms of Service exists a section with guidelines for contacting buyers using the Buyer-Seller Messaging service. Here you’ll find five bullet points […]
Chris McCabe is back on the blog, helping businesses with Amazon suspension prevention! This time, he’s taking the position of “emergency preparedness”, and helping Amazon sellers with their plan of action should their accounts be suspended. For those of you unfamiliar with a POA request, or “plan of action”, count yourselves lucky. A POA is […]
Half of Amazon sellers believe it is OK to ask buyers to change their product reviews.Let’s imagine that an Amazon shopper purchases your product, receives it, uses it, doesn’t like it, and gives it a negative but honest product review. “Ouch,” is probably what you’re thinking. But there are a number of things that could […]
Forty-three percent of the selling population still believes that sending more than one email per order is best practice. Sending multiple emails per order on Amazon used to be a common practice. We at Seller Labs encouraged our customers and other sellers to follow-up with their buyers using automated email workflows. These email workflows would […]
Amazon sellers cannot influence a buyer’s actions—no matter how subtle.For as long as I can remember, Amazon sellers were able to direct happy and unhappy buyers with a simple and clever messaging tactic. I call it “directing intent.,” which means Amazon sellers were influencing a buyer’s actions in follow-up emails with a messaging template that […]
Our team travels almost every month of the year, and we’d love the chance to meet you. At some Amazon trade shows, we’ll have a booth or time on stage. Sometimes, we’re just a member of the crowd. Check out our schedule below, and let us know where we can see you in the comments! […]
In this webinar replay, you’ll understand what’s true and what’s false when it comes to Amazon’s seller Terms of Service. Jeff and Cindy break down the ToS so you know what to avoid. By watching this replay, you’ll get actionable takeaways that you can implement into your Buyer-Seller Messaging just in time for the 2018 holiday […]
Advertising on Amazon is quite different than other platforms out there. It’s easy to make very common Amazon advertising mistakes that could cost you hundreds or even thousands of dollars. In this episode of our Amazon Advertising webinar series, Tyler Henderson and John Kipe are detailing all of the common mistakes we see sellers make, […]
UPDATE: September 24, 2019: From Amazon: “Enhanced Brand Content is now called A+ Content.” What would happen if you increased your conversion rate on Amazon? What if you went from 3% to 5%? How many more sales would you have? How many more opportunities for product reviews, repeat purchases, and enhanced social proof? How much […]
Fill out this short form below and we'll get in touch. We hate spam and will not share this information with anyone but our professionals.
[contact-form-7 title='Managed Services - Step 1' html_class='sl-2step__form sl-2step__form--1']Tell us a bit more about your business.
[contact-form-7 title='Managed Services - Step 2' html_class='sl-2step__form sl-2step__form--2']