Protect and improve your products in 2019 on Amazon with a trademark, Brand Registry and listing optimization for maximum security and sales. The new year always feels like a fresh start. Even if it’s just a changing number. That shouldn’t diminish the energy that is felt by everyone—the energy to improve. There’s no better time […]
Connecting your buyers with your brand is crucial during the holidays. As an Amazon seller, it’s easy to get focused on selling products and getting reviews, and lose sight of the fact that you’re building a business and solidifying a brand. With the power of Feedback Genius, you can build your brand, and give customers […]
We surveyed hundreds of Amazon sellers and discovered that half of them don’t know they can directly ask a buyer to leave a product review. Amazon product reviews have been and will continue to be a sticky topic for sellers and third-party service providers. But this isn’t surprising, especially with how Amazon has changed its […]
Have you ever run out of stock on Amazon? If not, consider yourself lucky. After all, there are a host of growth-hindering consequences. You’ll lose sales, Buy Box ownership, and SEO rank. What’s more, you could also lose your selling privileges entirely.At the end of the day, Amazon takes customer service very seriously and they […]
Using Amazon’s Buyer-Seller Messaging service for marketing or promotional purposes is against Terms of Service—especially coupons—and half of sellers don’t know this. Emailing a coupon code to make a future sale to a customer who recently purchased your product before sounds like a great marketing tactic. That’s because it is. If someone has purchased from […]
Eighty-three percent of Amazon sellers believe linking back to their product detail and storefront pages in buyer-seller emails is acceptable within Amazon’s Terms of Service. Buried inside the bowels of Amazon’s all-encompassing seller Terms of Service exists a section with guidelines for contacting buyers using the Buyer-Seller Messaging service. Here you’ll find five bullet points […]
Half of Amazon sellers believe it is OK to ask buyers to change their product reviews.Let’s imagine that an Amazon shopper purchases your product, receives it, uses it, doesn’t like it, and gives it a negative but honest product review. “Ouch,” is probably what you’re thinking. But there are a number of things that could […]
Forty-three percent of the selling population still believes that sending more than one email per order is best practice. Sending multiple emails per order on Amazon used to be a common practice. We at Seller Labs encouraged our customers and other sellers to follow-up with their buyers using automated email workflows. These email workflows would […]
Amazon sellers cannot influence a buyer’s actions—no matter how subtle.For as long as I can remember, Amazon sellers were able to direct happy and unhappy buyers with a simple and clever messaging tactic. I call it “directing intent.,” which means Amazon sellers were influencing a buyer’s actions in follow-up emails with a messaging template that […]
In this webinar replay, you’ll understand what’s true and what’s false when it comes to Amazon’s seller Terms of Service. Jeff and Cindy break down the ToS so you know what to avoid. By watching this replay, you’ll get actionable takeaways that you can implement into your Buyer-Seller Messaging just in time for the 2018 holiday […]
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Effective Jan 17, Amazon announced their first FEE increases for 2023 and it is basically everything. Full details here. All exact % changes are noted as well.
In-depth video and blog post to follow. Subscribe to fee change updates here.
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