Amazon recently updated how it enables sellers to authorize third-party access through MWS. When a seller authorizes a third-party service like Seller Labs to access their seller account through MWS, they now receive an email with the subject “Enabled MWS Developer Access Confirmation”. Here’s what the email says: In order to complete sign-up for MWS […]
Amazon updated its Buyer-Seller Messaging system on March 28, 2017, to allow shoppers to opt-out of unsolicited emails sent from third-party sellers. Up until the announcement, shoppers were not able to opt-out of unsolicited seller emails.Amazon is still allowing sellers to send critical emails even if a shopper has opted out. Amazon deems a critical […]
Four months have passed since Amazon banned incentivized reviews. Since this game-changing terms of service update, merchants have developed new tactics to generate product reviews and stay compliant with Amazon. I have seen all sorts of these tactics. For this post, I want to describe how you can still get reviews and avoid policy violations. […]
In this post we are going to cover the best practices for “how” to request Seller Feedback. Feedback Genius offers you the tools to improve and maintain a positive seller rating, and here we are going to outline the best tactics to request Seller Feedback. Within Feedback Genius, you have access to a number of […]
In the past two Feedback Genius posts we discussed who should be asking for Amazon product reviews and when you need to be asking. This post will discuss how you go about asking your customer for a product review. This is the most extensive and important step of the process. Below we will talk about the various strategies and Feedback Genius tools […]
I communicate with sellers on a daily basis. I find it deflating when I see poor reviews on an account because a seller is sending too many emails. But this can be easily avoided. Sending more than three emails to your customers may be doing more harm than good to your Amazon feedback and reviews. In […]
Back in March, I wrote up a petition and blog post detailing how complicated it is for a third-party seller on Amazon to determine who has been granted API to their selling account. As a security-conscious software developer, I expressed concern for the lack of visibility sellers had with who had been granted access to […]
Amazon’s Marketplace Web Service API began supporting “Seller-Fulfilled Amazon Prime” today, June 25, 2015. This means some sellers will now–or will soon–have the option of fulfilling orders with the same benefits of Amazon Prime. While complete details have not been announced, we assume sellers will only be invited to the program if they have a […]
There has recently been a bit of discussion about a new “Auth Token” requirement for the Marketplace Web Services (MWS) API that third-party merchants like Seller Labs uses to communicate with Amazon Sellers’ accounts. The MWS API is how our system learns about the orders that have been placed for an Amazon Seller’s account, and […]
A big problem I’m dealing with is keeping product in-stock. This past week I ran out of my two bestselling items because I failed to send new inventory in time. The stormy weather back East delayed the arrival of several packages. But the core of the problem is that I never did what’s called “fill […]
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Effective Jan 17, Amazon announced their first FEE increases for 2023 and it is basically everything. Full details here. All exact % changes are noted as well.
In-depth video and blog post to follow. Subscribe to fee change updates here.
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